The Museum is open daily from 9.00 a.m. to 7.00 p.m. and is closed on Tuesdays. Last entry is 30 minutes before closing time. For any changes to opening times and the calendar of special opening and closing, extended, or reduced opening hours, please consult the Opening hours and fees page.
There are various prices for admission to the Museum: standard tickets sell at € 8.00; Fai members can purchase tickets for € 6.00; young people from 10 to 25 years pay € 5.00, while children up to 9 years of age are entitled to a free ticket. The price for elementary, middle, and high schools is € 3.00 per student (+ € 0.50 for the compulsory online booking fee). The school group rate only applies on weekdays.
The Sansevero Chapel Museum is located in Via F. De Sanctis, just off Piazza San Domenico Maggiore in the heart of Naples’ historical town centre. The Museum is about a minute’s walk from Via dei Tribunali (the so-called decumanus maior) and about two minutes’ walk from Via B. Croce (part of the lower decumanus, commonly known as “Spaccanapoli”). Piazza del Gesù, the monumental complex of Santa Chiara, and Via San Gregorio Armeno (“Christmas Street”), are just a few minutes’ walk from the Museum. The Sansevero Chapel Museum is in the “ZTL del Centro Antico”, the traffic-free zone of the old part of town. For information on how to reach us, please visit the Where to find us page.
There is no fixed duration for visits, nor do we recommend any specific length of time. The time spent on visiting is entirely up to the individual and can vary from a few minutes to over an hour. In order to allow access to waiting visitors, guides accompanying large groups may be kindly requested by the assistants working in the museum to refrain from lingering at length in the museum areas.
Children up to 9 years of age, the disabled, and teachers accompanying school trips (one teacher per every ten pupils). The free ticket must be shown at the entrance to the Museum. Ask for it at the ticket office. Qualified tour guides are also entitled to free access upon showing their card at the Museum entrance.
Reservation fees also apply to free tickets obtained online.
The Teacher’s Card and 18app vouchers cannot currently be used at the Sansevero Chapel Museum. Any updates will be announced on our website.
We remind you, however, that when accompanying school trips, one teacher per every ten children is entitled to free access. Young people from 10 to 25 years old, on the other hand, are entitled to reduced entry at a cost of € 5.00 (instead of € 8.00).
We also remind you that the Sansevero Chapel Museum is private and does not receive – nor has it ever received – any public funding and is supported exclusively by visitor entry fees.
Wheelchair users and people with reduced mobility can visit the entire nave area of the Sansevero Chapel, which houses, among other works, the Veiled Christ, and the sacristy/bookshop. Unfortunately, it is not possible to visit the Underground Chamber, as access to this space is via a narrow historical spiral staircase.
The Sansevero Chapel Museum is private and does not receive – nor has it ever received – any public funding and is supported exclusively by visitor entry fees. It is therefore not possible for us to take part in this type of initiative, which mainly involves national museums.
There are no free or reduced tickets for journalists. We must emphasise that the Sansevero Chapel Museum is private and does not receive – nor has it ever received – any public funding and is supported exclusively by visitor entry fees. It is therefore not possible for us to offer free or discounted entry, except those expressly provided for and announced on the Opening hours and fees page. If a journalist is planning to write and publish an article on the Sansevero Chapel, he or she may contact the Museum press office at press@museosansevero.it.
Visitors can request an invoice when purchasing tickets by contacting the staff at the ticket office directly; they will collect the data needed to issue the invoice and transmit it to the administration. Alternatively, invoices can be requested at a later date by writing to the following email address: info@museosansevero.it. In this case, the date of the visit and the number and type of tickets purchased must be specified.
To reserve the day and time of the visit (subject to availability), please access our platform for booking and purchasing tickets online directly from our website: Online tickets. A reservation charge will be added to the price of the ticket, as shown on the above-mentioned web page and in the “Purchase summary” before the purchase is finalised. Online purchases may be paid for using the Visa, Mastercard, and American Express credit card circuits.
After booking, visitors will receive two emails: the first will be from Unicredit, confirming the bank transaction; the second one from Azzurro Service, with the pdf tickets attached. Upon arrival at the museum, visitors must show their tickets, either printed out or on a smartphone. The email from Unicredit, confirming approval of the transaction is not valid for entry.
The reservation is valid up to 15 minutes after the chosen time shown on the ticket. Under no circumstances will the ticket be valid for a date other than the one chosen.
We strongly recommend you book your visit online .
In order to safeguard the artistic heritage of the Sansevero Chapel and to make sure all visitors can enjoy a safe and pleasant visit, daily admissions to the Museum are limited.
Online booking is the only means of guaranteeing entry to the Museum. It also allows you to choose the desired date and time slot. Reservations are available at 30-minute intervals from 9.00am onwards.
A number of last-minute tickets for groups of up to 9 people are available every day the Museum opens. They can be purchased at the ticket office until sold out. Last-minute tickets are available in very limited numbers and are distributed over various time slots for visits. They are sold according to a slot-by-slot system. At the time of purchase, visitors will be assigned a time slot for the day of their visit.
Online booking is compulsory for groups of 10 persons or more, and last-minute tickets for groups are not available at the ticket office.
Last minute tickets are leftover tickets. They may be used on the current date and may be bought, if still available, directly from the museum ticket office.
A maximum number of 9 tickets can be purchased at any one time. For groups of 10 or more, tickets must be booked online.
Last minute tickets are available on a time-slot basis: at the time of purchase, visitors will be assigned a time according to a slot-by-slot system for that day. It is not possible to choose a time slot when purchasing last minute tickets.
Last minute tickets may not be purchased for other dates.
No, payment for online purchases on the ticket platform for individuals and groups is only possible using the Visa, Mastercard, and American Express credit card circuits. Only school groups, who use a dedicated booking and purchase platform, have the option of paying for tickets booked online via bank transfer.
School groups wishing to visit the Sansevero Chapel Museum must book beforehand.
Reservations bookings become available on our website one month in advance, allowing you to choose the day and time of your visit.
Tickets purchased online – for which there is an additional booking fee – are valid for entry and must be shown directly at the entrance to the Sansevero Chapel. There is no need to go to the ticket office.
School groups gain access to the Museum by joining the “Last minute tickets and schools” queue.
Under no circumstances will the ticket be valid for a date other than the one chosen.
The reservation is valid up to 15 minutes after the chosen time shown on the ticket. In the event of a delay of more than 15 minutes, access will not be guaranteed.
The following payment methods are available to schools:
– bank transfer
– Visa, Mastercard, and American Express credit card circuits.
Once the order has been placed, bookings cannot be cancelled or modified in any way. Neither tickets purchased online nor booking fees are refundable (under letter n of Art. 59 of Legislative Decree 206/2005, the so-called “Consumer Code”).
Proceed here to purchase
During the booking process, visitors must read and flag acceptance of the rules, which expressly specify that the tickets are neither modifiable nor refundable. The booking page Online tickets and the regulations clearly state that, “The ticket cannot be used on a date other than the one originally chosen” and that, “Once online purchases have been completed, they cannot be cancelled or modified in any way. Tickets purchased online and booking fees are non-refundable (Art. 59, letter N, of Legislative Decree 206/2005, so-called ‘Consumer Code’)”.
An automatic system sends a purchase confirmation email followed by another one with the tickets in pdf a few minutes after completion of the transaction. The buyer will receive the first email, confirming the transaction, and then a second e-mail containing the tickets in pdf. If you do not receive the tickets, you should first make sure that the transaction has actually gone through. Emails sent by the automatic system are sometimes not delivered simply because of a typing error in the email address entered by the user during the booking process. Lastly, we suggest you check that the emails sent by the automatic system have not gone into the spam folder of your mailbox. If the emails sent are not found in the spam folder, or you have any other problem, contact the manager of the booking service at info@azzurroservice.net or on +39 081.5934001 (Mon-Fri: 9:00am-1:30pm/3:00pm-7:00pm).
Online ticket purchases are made through AzzurroService.net Srl, the company that operates the Museum’s booking platform. During the ticket booking procedure you can flag the item “Invoice request” on the page where the buyer’s data is entered and then insert your billing data. All invoicing requests must be sent directly to AzzurroService.net Srl at the email address info@azzurroservice.net or you can call them on +39 081.5934001 (Mon-Fri: 9:00am-1:30pm/3:00pm-7:00pm).
The Sansevero Chapel Museum does not provide a guided tour service directly. An audio guide service lasting about 25 minutes is available in Italian, English, French, Spanish, and German. It can be rented at a cost of € 3.50. It is also possible to choose either the adult route or the children’s route, both available in the above-mentioned languages.
The audio guide lasts approximately 25 minutes. It takes the visitor along the entire museum route from the nave – which houses, among other works, the Veiled Christ – to the Underground Chamber, and then through to the sacristy/bookshop. The duration of the audio guide is wholly independent of the total duration of the visit: the time spent in the Museum is at the discretion of the individual visitor.
No. All visitors may choose whether to visit the Museum freely or using the audio guide.
We would also like to remind you that if you choose to rent the audio guide when booking tickets online, you need to pick them up directly at the museum upon entry.
Audio guides are not available at the ticket office.
Regretfully, this is not permitted. This regulation also extends to small animals and/or animals in pet carriers. Visitors who have an animal with them can take turns to visit the Museum. Visitors waiting outside while looking after the animal need not queue again at the entrance but may enter directly.
The only animals allowed in the Museum are guide dogs for the disabled.
To request a private visit outside opening hours, please send an email to info@museosansevero.it. The email should specify the date, time, and number of people for whom the visit is being requested. After checking availability, the applicant will receive a copy of the regulations, including the price list. Consent is expressed by adding your signature.
